Since the author also requests remuneration, we would ask these

W >> Winn Schwartau >> Since the author also requests remuneration, we would ask these

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"Mr. Trew-Blow flew in extra special for this today," Rickfield
orated. "And I'm sure we are all anxious to hear what he has to
say." His Southern twang rang of boredom. Scott, who was sit-
ting not 6 feet from where Pierre and the others testified,
overheard Troubleaux's attorney whisper, "sarcastic bastard."

Rickfield continued. "He is here to give us an overview of the
problems that software manufacturers face. So, unless anyone has
any comments before Mr. Trew-Blow, I will ask him to read his
opening statement."

"I do, Mr. Chairman," Senator Nancy Deere said. She said it
with enough oomph to come across more dynamic on the sound system
than did Rickfield. Political upstaging. Rickfield looked
annoyed. He had had enough of her today. One thing after anoth-
er, and all he wanted was to get through the hearings as fast as
possible, make a "Take No Action" recommendation to the Committee
and retire after election day. Mrs. Deere was making that goal
increasingly difficult to reach.

"I recognize the Junior Senator." He said the word 'Junior' as
if it was scrawled on a men's room wall. His point was lost on
nobody, and privately, most would agree that it was a tasteless
tactic.

"Thank you, Mr. Chairman," Senator Nancy Deere said poising
herself. "I, too, feel indeed grateful, and honored, to have
Mr. Troubleaux here today. His accomplishments over the last few
years, legendary in some circles I understand, have been in no
way inconsequential to the way that America does business. By no
means do I wish to embarrass Mr. Troubleaux, and I do hope he
will forgive me." Pierre gave Nancy a forgiving smile when she
glanced at him. "However, I do feel it incumbent upon this
committee to enter into the record the significant contributions
he has made to the computer industry. If there are no objec-
tions, I have prepared a short biography." No one objected.

"Mr. Troubleaux, a native Frenchman, came to the United States
at age 12 to attend Julliard School of Music on scholarship.
Since founding dGraph, Inc. with the late Max Jones, dGraph and
Mr. Troubleaux have received constant accolades from the business
community, the software industry and Wall Street." It sounded
more to Scott that she was reading past achievements before she
handed out a Grammy.

"Entrepreneur of the Year, 1984, 1985, 1986, 1988, Cupertino
Chamber of Commerce. Entrepreneur Year of the Year, California
State Trade Association, 1987. Technical Achievement of the
Year, IEEE, 1988 . . ."

Senator Deere read on about Pierre the Magnificent and the house
that dGraph built. If this was an election for sainthood, Pierre
would be a shoo-in. But considering the beating that Rickfield
had inflicted on a couple of earlier speakers, it looked like
Nancy was trying to bolster Pierre for the upcoming onslaught.

". . .and he has just been appointed to the President's Council
on Competitive Excellence." She closed her folder. "With that
number of awards and credentials, I dare say I expect to be
inundated with insights. Thank you Mr. Chairman."

"And, we thank you," Rickfield barbed, "for that introduction.
Now, if there are no further interruptions," he glared at Nancy,
"Mr. Trew-Blow, would you care to read your prepared statement.

"No, Senator," Pierre came back. A hush descended over the
entire room. He paused long enough to increase the tension in
the room to the breaking point. "I never use prepared notes. I
prefer to speak casually and honestly. Do you mind?" Pierre
exaggerated his French accent for effect. After years of public
appearances, he knew how to work and win a crowd. The cameras
again flashed as Pierre had just won the first round of verbal
gymnastics.

"It is a bit unusual, not to have an advanced copy of your state-
ments, and then . . ." Rickfield stopped himself in mid sentence.
"Never mind, I'm sorry. Please, Mr. Trew-Blow, proceed."

"Thank you, Mr. Chairman." Pierre scanned the room to see how
much of it he commanded. How many people were actually listening
to what he was going to say, or were they there for the experi-
ence and another line item on a resume? This was his milieu. A
live audience, and a TV audience as an extra added bonus. But he
had planned it that way.

He never told anyone that he was the one who called the TV sta-
tions to tell them that there would be a significant news devel-
opment at the Rickfield hearings. If he concentrated, Pierre
could speak like a native American with a Midwest twang. He gave
CNN, NBC, CBS and ABC down home pitches on some of the dirt that
might come out. Only CNN showed up. They sent a junior producer.
So what, everyone has to start somewhere. And this might be his
big break.

"Mr. Chairman, committee members," his eyes scanned the dais as
he spoke. "Honored guests," he looked around the hall to insure
as many people present felt as important as possible, "and inter-
ested observers, I thank you for the opportunity to address you
here today." In seconds he owned the room. Pierre was a capti-
vating orator. "I must plead guilty to the overly kind remarks
by Senator Deere, thank you very much. But, I am not feigning
humility when I must lavish similar praises upon the many dedi-
cated friends at dGraph, whom have made our successes possible."

Mutual admiration society, thought Scott. What a pile of D.C.
horseshit, but this Pierre was playing the game better than the
congressional denizens. As Pierre spoke, the corners of his
mouth twitched, ever so slightly, but just enough for the observ-
er to note that he took little of these formalities seriously.
The lone TV camera rolled.

"My statement will be brief, Mr. Chairman, and I am sure, that
after it is complete you will have many questions," Pierre said.
His tone was kind, the words ominous.

"I am not a technical person, instead, I am a dreamer. I leave
the bits and bytes to the wizards who can translate dreams into
a reality. Software designers are the alchemists who can in fact
turn silicon into gold. They skillfully navigate the development
of thoughts from the amorphous to the tangible. Veritable art-
ists, who like the painter, work from tabula rasa, a clean slate,
and have a picture in mind. It is the efforts of tens of thou-
sands of dedicated software pioneers who have pushed the fron-
tiers of technology to such a degree that an entire generation
has grown up in a society where software and digital interaction
are assimilated from birth.

"We have come to think, perhaps incorrectly, in a discreet quan-
tized, digital if you will, framework. To a certain extent we
have lost the ability to make a good guess." Pierre paused.
"Think about a watch, with a second hand. The analog type. When
asked for the time, a response might be 'about three-thirty', or
'it's a quarter after ', or 'it's almost ten.' We approximate
the time.

"With a digital watch, one's response will be more accurate;
'one- twenty-three," or '4 minutes before twelve,' or 'it's nine
thirty-three.' We don't have to guess anymore. And that's a
shame. When we lose the ability to make an educated guess, take
a stab at, shoot from the hip, we cease using a valuable creative
tool. Imagination!

"By depending upon them so completely, we fall hostage to the
machines of our creation; we maintain a constant reliance upon
their accuracy and infallibility. I am aware of the admitted
parallel to many science fiction stories where the scientists'
machines take over the world. Those tales are, thankfully, the
products of vivid imaginations. The technology does not yet
exist to worry about a renegade computer. HAL-9000 series com-
puters are still far in the future. As long as we, as humans,
tell the computer to open the pod bay doors, the pod bay doors
will open." Pierre elicited a respectful giggle from the stand-
ing room only crowd, many of whom came solely to hear him speak.
Rickfield doodled.

"Yet, there is another viewpoint. It is few people, indeed, who
can honestly claim to doubt the answer displayed on their calcu-
lator. They have been with us for over 20 years and we instinc-
tively trust in their reliability. We assume the computing
machine to be flawless. In many ways, theoretically it is per-
fect. But when man gets involved he fouls it up. Our fingers are
too big for the digital key pad on our wristwatch-calculator-
timer-TV. Since we can't approximate the answer, we have lost
that skill, we can't guess, it becomes nearly impossible to know
if we're getting the right answer.

"We trust our computers. We believe it when our spreadsheet
tells us that we will experience 50% annual growth for five
years. We believe the automatic bank teller that tells us we are
overdrawn. We don't question it. We trust the computer at the
supermarket. As far as I know, only my mother adds up her gro-
ceries by hand while still at the check-out counter."

While the image sank in for his audience, Pierre picked up the
glass of ice water in front of him and sipped enough to wet his
whistle. The crowd ate him up. He was weaving a web, drawing a
picture, and only the artist knew what the climax would be.

"Excuse me." Pierre cleared his throat. "We as a people believe
a computer printout is the closest thing to God on earth. Di-
vinely accurate, piously error-free. Computerized bank state-
ments, credit card reports, phone bills, our life is stored away
in computer memories, and we trust that the information residing
there is accurate. We want, we need to believe, that the ma-
chines that switch the street lights, the ones that run the
elevator, the one that tells us we have to go to traffic court,
we want to believe that they are right.

"Then on yet another hand, we all experience the frustration of
the omnipresent complaint, 'I'm sorry the computer is down. Can
you call back?'" Again the audience emotionally related to what
Pierre was saying. They nodded at each other and in Pierre's
direction to indicate concurrence.

"I, as many of us have I am sure, arrived at a hotel, or an
airport, or a car rental agency and been told that we don't have
a reservation. For me there is an initial embarrassment of
having my hand slapped by the computer terminal via the clerk.
Then, I react strongly. I will raise my voice and say that I
made a reservation, two days ago. I did it myself. Then the
clerk will say something like, 'It's not in the computer'. How
do you react to that statement?

"Suddenly your integrity is being questioned by an agglomeration
of wire and silicon. Your veracity comes into immediate doubt.
The clerk might think that you never even made a reservation.
You become a liar because the computer disagrees with you. And
to argue about it is an exercise in futility. The computer
cannot reason. The computer has no ability to make a judgment
about you, or me. It is a case of being totally black or white.
And for the human of the species, that value system is unfathoma-
ble, paradoxical. Nothing is black and white. Yes, the computer
is black and white. Herein again, the mind prefers the analog,
the continuous, rather than the digitally discreet.

"In these cases, the role is reversed, we blame the computer for
making errors. We tend to be verbally graphic in the comments we
make about computers when they don't appear to work the way we
expect them to. We distrust them." Pierre gestured with his
arms to emphasize his point. The crescendo had begun.

"The sociological implications are incredible. As a people we
have an inherent distrust of computers; they become an easy
scapegoat for modern irritations. However, the balancing side of
the scale is an implicit trust in their abilities. The inherent
trust we maintain in computers is a deeply emotional one, much as
a helpless infant trusts the warmth of contact with his parents.
Such is the trust that we have in our computers, because, like
the baby, without that trust, we could not survive."

He let the words sink in. A low rumbling began throughout the
gallery and hall. Pierre couldn't hear any of the comments, but
he was sure he was starting a stink.

"It is our faith in computers that lets us continue. The reli-
gious parallels are obvious. The evangelical computer is also the
subject of fiction, but trust and faith are inextricably meshed
into flavors and degrees. A brief sampling of common everyday
items and events that are dependent on computers might prove
enlightening.

"Without computers, many of lifes' simple pleasures and conven-
iences would disappear. Cable television. Movies like Star
Wars. Special effects by computer. Magic Money Cards. Imagine
life without them." A nervous giggle met Pierre's social slam.
"Call holding. Remember dial phones? No computers needed.
CD's? The staple diet of teenage America is the bread and
butter of the music industry. Mail. Let's not forget the Post
Office and other shippers. Without computers Federal Express
would be no better than the Honest-We'll-Be-Here-Tomorrow Cargo
Company."

"Oh, and yes," Pierre said dramatically. "Let's get rid of the
microwave ovens, the VCR's and video cameras. I think I've made
my point."

"I wish you would, Mr. Trew-Blow," Senator Rickfield caustically
interjected. "What is the point?" Rickfield was making no
points taking on Pierre Troubleaux. He was too popular.

"Thank you, Senator, I am glad you asked. I was just getting
there." Pierre's sugary treatment was an appropriate slap in
Rickfield's face.

"Please continue." The Senator had difficulty saying the word
'please'.

"Yes sir. So, the prognostications made over a decade ago by the
likes of Steve Jobs, that computers would alter the way we play,
work and think have been completely fulfilled. Now, if we look
at those years, we see a multi-billion dollar industry that has
made extraordinary promises to the world of business. Computer-
ize they say! Modernize! Get with the times! Make your opera-
tion efficient! Stay ahead of the competition! And we listened
and we bought.

"With a projected life cycle of between only three and five
years, technology progresses that fast, once computerized, forev-
er computerized. To keep up with the competitive Jones', main-
taining technical advantages requires upgrading to subsequent
generations of computers. The computer salespeople told us to
run our businesses on computers, send out Social Security checks
by computer, replace typewriters with word processors and bank at
home. Yet, somewhere in the heady days of phenomenal growth
during the early 1980's, someone forgot. Someone, or more than
likely most of Silicon Valley forgot, that people were putting
their trust in these machines and we gave them no reason to. I
include myself and my firm among the guilty.

"Very simply, we have built a culture, an economic base, the
largest GNP in the world on a system of inter-connected comput-
ers. We have placed the wealths of our nations, the backbone of
the fabric of our way of life, we have placed our trust in com-
puters that do not warrant that trust. It is incredible to me
that major financial institutions do not protect their computer
assets as well as they protect their cash on hand.

"I find it unbelievable that the computers responsible in part
for the defense of this country appear to have more open doors
than a thousand churches on Sunday. It is incomprehensible to me
that privacy, one of the founding principles of this nation, has
been ignored during the information revolution. The massive data
bases that contain vast amounts of personal data on us all have
been amply shown to be not worthy of trust. All it takes is a
home computer and elbow grease and you, or I, or he," Pierre
pointed at various people seated around the room, "can have a
field day and change anybody's life history. What happens if the
computer disagrees with you then?

"It staggers the imagination that we have not attempted any
coherent strategy to protect the lifeblood of our society. That,
ladies and gentlemen is a crime. We spend $3 trillion on weapons
in one decade, yet we do not have the foresight to protect our
computers? It is a crime of indifference by business leaders. A
crime against common sense by Congress who passes laws and then
refuses to fund their enactment. Staggeringly idiotic. Pardon
me." Pierre drained the water from his glass as the tension in
the hearing room thickened.

"We live the paradox of simultaneously distrusting computers and
being required to trust them and live with them. We are all
criminals in this disgrace. Maybe dGraph more than most. Permit
me to explain my involvement." The electricity in the room
crackled and the novice CNN producer instructed the cameraman to
get it right.

"Troubleaux!" A man's gruff accented voice elongated the sylla-
bles as he shouted from the balcony in the rear. A thousands
eyes jerked to the source of the sound up above. Troubleaux
himself turned in his seat to see a middle aged dark man, wearing
a turban, pointing a handgun in his direction. Scott saw the
weapon and wondered which politician was the target. Who was too
pro-Israel this week? He immediately thought of Rickfield. No,
he didn't have a commitment either way. He only rode the wave of
popular sentiment.

Pierre too, wondered who was the target of a madman's suicide
attack. It had to be suicide, there was no escape.

Scott's mind raced through a thousand thoughts during that first
tenth of a second, not the endless minutes he later remembered.
In the next split second, Scott realized, more accurately he
knew, that Pierre was the target. The would-be victim.

As the first report from the handgun echoed through the cavernous
chamber Scott was mid-leap at Pierre. Hell of a way to grab an
exclusive, he thought. He fell into Pierre as the second shot
exploded. Scott painfully caught the edge of the chair with his
shoulder while pushing Pierre over sideways. They crumpled into
a heap on the floor when the third shot fired.

Scott glanced up at the turbanned man vehemently mouthing words
to an invisible entity skyward. The din from the panic in the
room made it impossible to hear. Still brandishing the pistol,
the assailant began to take aim again, at Scott and Pierre.
Scott attempted to wiggle free from the tangle of Pierre's limbs
and the chairs around them. He struggled to extricate himself
but found it impossible.

A fourth shot discharged. Scott cringed, awaiting the worst but
instead heard the bullet ricochet off a metal object above him.
Scott's adrenal relief was punctuated by a loud and heavy sigh.
He noticed that the assailant's shooting arm had been knocked
upwards by a quick moving Capital policeman who violently threw
himself at the turbanned man so hard that they both careened
forward to the edge of the balcony. The policeman grabbed onto a
bench which kept him from plummeting twenty feet below. His
target was hurtled over the edge and landed prone on two wooden
chairs which collapsed under the force. The shooting stopped.

Scott groaned from discomfort and pain as he slowly began to pull
away from Pierre. Then he noticed the blood. A lot of blood.
He looked down at himself to see that his white pullover shirt,
the one with Mickey Mouse instead of an alligator over the breast
pocket, was wet with red. As was his jacket. His left hand had
been on the floor, in a pool of blood that was oozing out of the
back of Pierre's head. Scott tried to consciously control his
physical revulsion to the body beneath him and the overwhelming
urge to regurgitate.

Then Pierre's body moved. His chest heaved heavily and Scott
pulled himself away completely. Pierre had been hit with at
least two bullets, one exiting from the front of his chest and
one stripping away a piece of skull exposing the brain. Grue-
some.

"He's alive! Get a doctor!" Scott shouted. He lifted himself up
to see over the tables. The mad shuffle to the exits continued.
No one seemed to pay attention.

"Hey! Is there a doctor in the house?"

Scott looked down at Pierre and touched the veins in his neck.
They were pulsing, but not with all of life's vigor. "Hey,"
Scott said quietly, "you're gonna be all right. We got a doctor
coming. Don't worry. Just hang in there." Scott lied, but 40
years of movies and television had preprogrammed the sentiments.

"Drtppheeough . . ." Scott heard Pierre gurgle.

"What? What did you say?" Scott leaned his ear down closer to
Pierre's mouth.

"DGOEROUGH."

"Take it easy," Scott said to comfort the badly injured Pierre
Troubleaux.

"Nooo . . ." Pierre's limp body made a futile attempt at move-
ment. Scott held him back.

"Hey, Pierre . . .you don't mind if I call you Pierre?" Scott
adapted a mock French accent.

"Noo, DNGRAAAAPHJG . . ."

"Good. Why don't you just lay back and wait. The doctor'll be
here in a second . . ."

"Sick . . ." Pierre managed to get out one word.

"Sick? Sick? Yeah, yeah, you're sick," Scott agreed sympathet-
ically.

"DGRAF, sick." The effort caused Pierre to pant quickly.

"Dgraf, sick? What does that mean?" Scott asked.

"Sick. DGraph sick." Pierre's voice began to fade. "Sick. Don't
use it. Don't use . . ."

"What do you mean don't use it? DGraph? Hey!" Scott lightly
shook Pierre. "You still with us? C'mon, what'd you say? Tell
me again? Sick?"

Pierre's body was still.

* * * * *

The bullshit put out by the Government was beyond belief, thought
Miles. How could they sit there and claim that all was well? It
was common knowledge that computer security was dismal at best
throughout both the civilian and military agencies. With the
years he spent at NSA he knew that security was a political
compromise and not a fiscal or technical reality. And these guys
lied through their teeth. Oh, well, he thought, that would all
change soon.

The report issued by the National Research Council in November of
1990 concurred with Miles' assessment. Security in the govern-
ment was a disaster, a laughable travesty if it weren't for the
danger to national security. The report castigated the results
of decades of political in-fighting between agencies competing
for survival and power.

He and Perky spent the day watching the hearings at Miles' high
rise apartment. They had become an item in certain circles that
Miles traveled and now they spent a great deal of time together.
After several on-again off-again attempts at a relationship
consisting of more than just sex, they decided not to see each
other for over a year. That was fine by Miles; he had missed the
freedom of no commitments.

At an embassy Christmas party months later, they ran into each
other and the old animal attraction between them was re-released.
They spent the weekend in bed letting their hormones loose to run
rampant on each other. The two had been inseparable since. She
was the first girl, woman, who was able to tolerate Miles' in-
flated egoand his constant need for emotional gratification.

Perky had little idea, by design, of the work that Miles was
doing for Homosoto. She knew he was a computer and communica-
tions wizard, but that was all. Prying was not her concern.
During his angry outbursts venting frustration with Homosoto's
pettiness, Perky supported him fully, unaware of his ultimate
goal.

Perky found the testimony by Dr. Sternman to be educational; she
actually began to understand some of the complicated issues
surrounding security and privacy. In many ways it was scary, she
told Miles. He agreed, saying if were up to him, things would
get a lot worse before they get any better. She responded to his
ominous comment with silence until Pierre Troubleaux began his
testimony.

As well known as Bill Gates, as charismatic as Steve Jobs,
Pierre Troubleaux was regarded as a sexy, rich and eligible
bachelor ready for the taking. Stephanie Perkins was more
stirred by his appearance and bearing than his words, so she
joined Miles in rapt attention to watch his orations on live
television.